QUESTIONS, ANSWERED

A little help goes a long way

Here are the answers to a few things you might be wondering about.

What is Heartfold Studios?

Heartfold Studios creates handmade folded-book art, DIY book-folding kits and digital patterns, using pre-loved books wherever possible.

Are the books new or second-hand?

Our folded books are thoughtfully sourced pre-loved books. Small signs of their previous life are part of their character.

Are the finished books handmade?

Yes. Belle folds every finished piece by hand, one page at a time.

How quickly will DIY kits be dispatched?

Ready-to-post DIY kits are generally dispatched within 2–3 business days. The product listing will show any updates.

Do I need previous book-folding experience?

Not at all. Look for our beginner-friendly kits and follow the accompanying video tutorials.

Where do I find the how-to videos?

Visit our How-to Videos page, or scan the QR code included with your kit instructions.

How long do custom book folds take?

Made-to-order and personalised folds typically take approximately 2–3 weeks before dispatch, depending on the design.

Can I choose a name or date?

Absolutely. Select the appropriate product option and enter the exact wording or date when placing your order.

Can I request a custom design?

We'd love to hear your idea. Contact the studio and we'll let you know what may be possible.

How do the digital patterns work?

A digital pattern is a PDF designed for you to use at home with your own book and supplies. No physical book is included.

What measurements do I need for a custom pattern?

Have your book height in centimetres, number of available pages, desired fold type and exact text or image ready.

Do you ship within Australia?

Australian shipping options and charges are shown at checkout for your order.

What happens if something arrives damaged?

Please contact us with your order details and photographs. Your rights under Australian Consumer Law remain unaffected.

Can I return a personalised item?

Change-of-mind returns may not be available for custom pieces. This does not limit any rights you have under Australian Consumer Law.

Still have a question? We'd love to help.

Get in touch